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Notice: New Terms & Conditions for 2009.
Barista Guy's customer service features Next Business Day Shipping on most items. Barista Guy's Coffee offers a 7 day money back guarantee less original shipping if not completely satisfied on non-coffee items (Due to Health law, coffee is non-returnable). Customer Service is our Number #1 Goal. Your Complete Satisfaction is important to us. See below for details.
Shipping:
We ship only to confirmed addresses, which means the ship-to address must match the address on the corresponding payment. 8.25% sales tax charged on items and shipping for Texas residents. Please note that all shipments valued at $250 or greater require a signature from the recipient household or business.
Payments:
We use Google Checkout as our preferred payment provider and accept most major Credit Cards through this service. We also accept Paypal.
Guarantee/Returns:
Barista Guy's Coffee offers a 7 day money back guarantee less original shipping if not completely satisfied on Non-coffee items.
All returns must be communicated to us via email within seven (7) days from the delivery date and shipped back (postmarked) within this time frame. Returned items must be complete in original box/packaging in same new condition with all paperwork, accompanying manuals and accessories present.
All unauthorized returns or returns postmarked after 7 days of receipt will incur a 20% restocking fee; shipping fees are not refundable under any circumstances. Any returns received after thirty days from date of receipt will be refused and returned to the sender at the sender's expense via a common carrier. After 30 days, where applicable, all manufacturers’ warranties apply. In such cases for remedy of problems or issues the buyer must deal with the manufacturer directly.
Return shipping is the responsibility of the Buyer. When returning items please provide us with tracking information so that the return can better be expedited to us in case of problems with the carrier.
Warranty:
All products sold by Barista Guy's Coffee are third party products and are subject to the warranties and representations of the applicable manufacturers. Accordingly, Barista Guy's Coffee makes no representation or warranty with respect to the product sold. A manufacturer's warranty may or may not be in effect for products sold by Barista Guy's Coffee; it is the responsibility of the buyer to determine this factor when purchasing products. Barista Guy's Coffee does not directly warranty any products sold in any of its retail / online venues.
Disclaimer and Limitation of Liability as to Products Sold
Except as expressly stated herein, Barista Guy's Coffee makes no representations or warranties, either express or implied, of any kind with respect to products sold on the Barista Guy's Coffee website, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Barista Guy's Coffee arising from any product sold on the Barista Guy's Coffee site shall be the price of the product ordered. In no event shall Barista Guy's Coffee, its directors, officers, employees or other representatives be held liable for special, indirect, consequential, or punitive damages related to product sold.
Note: All trademarks and registered trademarks are the sole property of their respective owners.
We are a registered business in the state of Texas. You can be assured of a great transaction experience when buying from us.
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