Does Barista Guy's Coffee offer any kind of guarantee on the products it sells?
Yes, We do offer a 7 day money back guarantee less original shipping. We have found that most buyers who have problems or concerns with their item usually do so within 7 days from the receipt of an item. See our Terms and Conditions page for further details
Does Barista Guy's Coffee offer any third party warranties on the products it sells?
No, We have found that most manufacturer's warranties suffice if available. It has been our experience that most products do not fail during the warranty periods covered. We have a very small percentage of returns due to the fact that we are very selective in what types of products we offer to the consumer. By carrying only name brand high quality items we usually avoid any issues with returns. We hand select all items we sell, to make sure that you as the buyer receive the best quality product for your money.
If I have any questions about products or services offered by Barista Guy's Coffee who do I contact?
You can contact us via email 24/7 about any of the products or services we offer at [email protected]. We will be happy to answer any of your questions as quickly and professionally as we can. Our normal business hours: M-F 9:00-6:00 CST Sat 9:00-1:00 CST We usually answer email inquiries the same day. You can be assured of a pleasant buying experience with Barista Guy's Coffee.
How does Barista Guy's Coffee ship the items it sells?
We ship via common carriers such as US postal service depending on the customer's location. All of our items usually ship the same or very next business day. Tracking information is always provided to the customer, so that you can be assured that your package will arrive on time and safely.
How can I be sure my item will arrive safe when shipped?
Barista Guy's Coffee packs products to industry standards, with industry rated boxes and packaging materials to withstand the rigors of shipping across town or across the country, and our packages are always insured with the carrier.
What types of payment does Barista Guy's Coffee accept?
We currently accept most major credit cards through our preferred payment gateway (Google Checkout). Google Checkout keeps the buyers credit card information private; this information is not shared with Barista Guy's Coffee which keeps your information secure. We do not share any personal information related to us with other sources. We also accept Paypal. Sorry, but we do not accept other forms of payment such as checks or money orders.
